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Privacy Policy

How we collect, use, and protect your information.

Effective date: March 20, 2026

1. Who We Are

Zip-A-Dee Services (“we,” “us,” or “our”) is a family-owned waste management company located at 21 N Broad St. STE E, Luray, VA 22835. This policy explains how we handle personal information collected through www.zipadeeservices.com(the “Site”).

2. Information We Collect

Information you provide

When you fill out a form on our Site (contact, start service, service request, junk hauling, or refer-a-friend), we collect the information you enter — typically your name, address, phone number, and email. These forms are hosted by JotForm, Inc., which processes and stores submissions on our behalf.

Information collected automatically

  • Google Analytics 4 (GA4)— We use GA4 to understand how visitors interact with our Site (pages visited, time on page, general location). GA4 uses cookies and collects anonymized usage data. Google’s privacy policy: policies.google.com/privacy
  • Meta (Facebook) Pixel— We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. It collects data such as pages visited and actions taken. Meta’s privacy policy: facebook.com/privacy/policy
  • Google Places API — We fetch our Google reviews to display on the Site. This does not collect any visitor data.

3. How We Use Your Information

  • To respond to your inquiries and service requests
  • To set up and manage your waste collection account
  • To improve our Site and understand visitor behavior
  • To measure the effectiveness of our advertising

4. Cookies & Tracking Technologies

Our Site uses cookies from GA4 and the Meta Pixel. When you first visit, a consent banner lets you accept or decline non-essential cookies. If you decline, tracking scripts will not load. You can change your preference at any time by clicking “Cookie Settings” in the footer.

5. Third-Party Services

We share data only with the service providers listed above (Google, Meta, JotForm) and only as necessary to operate the Site. We do not sell your personal information to anyone.

6. Data Retention

Form submissions are retained as long as needed to provide you service. Analytics data is retained according to the default retention settings of GA4 (14 months) and Meta.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) provides additional rights including the right to opt out of targeted advertising.

To exercise any of these rights, contact us at info@zipadeeservices.com or call (540) 252-5340.

8. Children’s Privacy

Our Site is not directed at children under 13 and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this privacy policy, contact us:

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